Clear scope before work begins.
Each K-Verdict is tied to one decision, one input basis and one classified package scope.
Scope
After intake, the request is classified as Core, Individual, Premium, Premium K‑Business, Premium K‑Build or Custom K‑Build Stack.
Decision Integrity Guarantee
Every paid K-Verdict is delivered according to the confirmed scope, input basis and package level. If KNAPPE cannot deliver the agreed scope, the payment is refunded.
Refunds
If a request cannot be accepted after intake, it is not treated as a completed verdict. Once verdict work has started, refunds depend on delivery status and scope fit.
Revisions
Revisions correct misunderstandings, missing input handling or factual issues. They do not turn one verdict into a different decision.
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